Endorsement | Type | Ongoing claim | Action | Reason |
Change of Ownership New Owner | Financial | Conditional | Route to claim handler- 24 hours TAT | |
Insured Name | Non-Financial | Conditional | If matching with RC copy | |
Registration Number | Non-Financial | Conditional | Only if there is a change in 1 or 2 digits | |
Start Date | Financial | Conditional | Only for renewal overlap, following UW approval | |
Chassis Number | Non-Financial | Conditional | Route to claim handler- 24 hours TAT | |
Change of Ownership Old Owner | Financial | Conditional | Route to claim handler- 24 hours TAT | |
Contact Number | Non-Financial | No | N/A | Once the claim has been raised, if the contact number is changed, we might accidentally settle the claim with a third party instead of the policyholder. |
Loan Provider | Non-Financial | No | N/A | In the case of theft claims, the claim amount is settled with the bank if there’s an outstanding balance. If the loan provider details are changed or removed, we might mistakenly settle the claim to the customer's account, which could leave the outstanding balance with the bank unpaid. |
Variant or CC or Fuel | Financial | No | N/A | This will affect the premium amount, the IDV, the year of purchase, the transmission type, which could impact the admissibility of the claim while it's ongoing. |
IDV | Financial | No | N/A | The IDV can only be changed within the first 30 days. Once a claim has been raised, it cannot be modified. |
Purchase Year | Financial | No | N/A | This will affect the premium amount, the IDV, the year of purchase, the transmission type, which could impact the admissibility of the claim while it's ongoing. |
Add On | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Change Model | Financial | No | N/A | This endorsement requires underwriter approval, and once the claim is registered, we cannot change the model, as it would alter the vehicle we are insuring. |
Previous Policy Insurer | Non-Financial | No | N/A | To avoid the pre-inspection, the customer initially may mention that the previous policy had not expired but is now requesting a change to the previous policy details. |
Passenger Cover | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Removal of exceptions | Non-Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Personal Accident Cover | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Electrical Accessories | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Non Electrical Accessories | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Driver Car Cover | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Rally Insurance | Non-Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Legal Liability Paid Driver | Financial | No | N/A | Once the claim is registered and the customer requests an add-on, they may be able to claim for an incident that occurred before the add-on was included in the policy. |
Engine Number | Non-Financial | Yes | N/A | |
NCB Value | Financial | Yes | N/A | |
Address | Non-Financial | Yes | N/A | |
BiFuel Kit | Financial | Yes | N/A | |
NCB Certificate | Non-Financial | yes | N/A | |
Nominee Details | Non-Financial | yes | N/A | |
Removal of Auto Renewal | Non-Financial | Yes | N/A | |
Email Id | Non-Financial | yes | N/A | |
GSTIN | Non-Financial | Yes | N/A | |
Purchase Month | Financial | Yes | N/A | |
RTO Code | Non-Financial | Yes | N/A | |
Battery extended warranty - Serial/Vehicle number | Non-Financial | Yes | N/A | |